Remote transmitters
Each residence are initially issued the first two remote transmitters at no charge. The access control panel for the gate has the transmitter(s) registered in its database to the residence in which you live. Any additional remote transmitters would need to be purchased at the home owners expense. You can buy a individual Linear Act-34B 4-Channel Keychain Transmitter online. Once you get the remote use the town square application for the Waterhill Homes on Commerce and submit the number on the sticker on the back of the remote. Once the gate committee registers the new transmitter in the database and then uploads it into the access panel then the new remote should functioning.
Operating the remote
The remote has 4 buttons. One for each gate. The largest grey one is for the gate on Riley, the small red ones if the Adam Lane gate. The black circular button next to the red button is for the commerce 2 gate (closest to Adam Lane). The last button (next to the large grey button) is for the commerce 1 gate (one closest to Riley lane). The antenna that receives the signal from your transmitter is stationed at the Riley Lane gate. So when opening the Adam Lane gate the single needs to travel the longest distance. So it may take a second or two to get down there. When opening a gate ensure that you hold the button down versus just pressing it quickly.
Call in option
You can add a phone number to your directory listing so that your phone will ring when the directory code is selected. This is only possible from the call box at the Riley gate. When your name is selected in the listing, and your phone rings, simply press 9 and the gate will open. This functionality only works for the Riley gate and not the commerce gates. You are also required to have a local phone number for this to work. In order to circumvent this challenge, you can create a TX google voice number, and forward the calls to your actual number. Then have the google voice number defined within your gate account. Alternatively you can use an alias for your name in the directory.
Gate Entry Codes
Each resident has their own personal key pad entry code. If you recently moved into the neighborhood you can request to update the 4 digit entry code used by the previous home owner. If its available. Please use the town square application for the Waterhill Homes on Commerce to request a new entry code. Provide three different 4 digit pins in case your first choice is not available. In the form we also ask for the numerical code off the back of your gate transmitter so that we have some way to validate you are a current resident in the community. If the sticker on the back of the gate transmitter is missing, then you find another one on the inside of the transmitter where the battery is located. Please note that service providers such as USPS, and UPS have their own gate entry code.